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Client Relationship Management

Client Relationship Management

Managing customers with superior service is an absolute necessity for competing in today's marketplace. Stiff competitive pressure and providing valuable service to customers with diverse needs requires a robust CRM platform. Datasoft ERP CRM provides you the foundation and tools needed to implement CRM processes to maximize opportunities and model client experiences with a competitive edge.

Datasoft ERP CRM is an industry-specific solution that enables you to develop a 360° insight into customers' needs and preferences, accompanied by tools that help them automate complex workflows, measure performance and unify customer service efforts. With full integration into all ERP modules, customer data is readily accessible and instantly provides the needed information to your front-office and customer service staff.

Datasoft ERP CRM

  • Creates a single view of the customer.
  • Improves service levels with business process automation.
  • Leverages customer intelligence for customer specific strategies.

CRM

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