Client Relationship Management
Managing customers with superior service is an absolute necessity for competing
in today's marketplace. Stiff competitive pressure and providing valuable service
to customers with diverse needs requires a robust CRM platform. Datasoft ERP CRM
provides you the foundation and tools needed to implement CRM processes to maximize
opportunities and model client experiences with a competitive edge.
Datasoft ERP CRM is an industry-specific solution that enables you to develop a
360° insight into customers' needs and preferences, accompanied by tools that help
them automate complex workflows, measure performance and unify customer service
efforts. With full integration into all ERP modules, customer data is readily
accessible and instantly provides the needed information to your front-office and
customer service staff.
Datasoft ERP CRM
- Creates a single view of the customer.
- Improves service levels with business process automation.
- Leverages customer intelligence for customer specific strategies.