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ERP Case study Import Commodity

ERP Case study Import Commodity MULTI-NATIONAL DISTRIBUTORS (SOUTH AMERICA & AFRICA)

Due to Globalization, many multinational companies find themselves operating large and complex organizations worldwide including in emerging economies. With limited infrastructure in these countries, multinationals organization are left with no choice but to run non-automated systems causing inefficiencies, lack of access to information and therefore mismanagement; such problems inevitably cause hindrance to growth potential and profitability. Datasoft’s ERP solution combined with Datasoft experts availed the solution to these issues by integrating and automating the entire organization.

Client at a glance

Client Profile
  • $700 million in sales
  • Supply chain in Europe, South America & Africa
  • Distribution centers in Middle East & Africa
  • 40 distinct product lines with over 400 products
Customers Served
  • Retail stores
  • Wholesalers
  • Distributors

Business Description

  • Wholesale of commodities and perishables to domestic buyers via warehouses
  • Marine transport and Import and Export intensive processes in various countries
  • Several dedicated international procurement agents and vendor managed inventory

The Situation

The enterprise has grown tremendously in the past few years and has operated on non-integrated technology and software seeded on manual paper based processes. The growth explosion has caused significant issues throughout the business:

  • Demurrage costs due to mismanagement of importation logistics;
  • Unexplained inventory leakages;
  • Redundant overheads incurred to operate simple audit and control of business processes.
  • Inability to report current real-time financial information to company executives.

The client selected Datasoft to engineer and implement an ERP solution that would:

  • Operate considering infrastructure issues in emerging economies;
  • Reduce costs.
  • Increase control and transparency

The Solution

Datasoft recommended a centralized ERP model to better manage business processes, increase cost efficiencies, and enable control and transparency in every level of the enterprise.

  • This approach would further enable the Client to:
  • Focus on increasing their customer base and better manage product procurement and profitability.
  • Standardize and track in real-time importation logistics and workflow
  • Control inventory, expenses and treasury.
  • Allow necessary data for decision making to be accessible from every dimension of the organization
  • Empower executives with real-time financial reporting driving better accountability and control

The Doing

Datasoft implemented the following modules:

  • Multi-organization, Multi-currency Accounting
  • Accounts Receivable
  • Inventory Management
  • Retail Point of Sale
  • Importation and Dispatching
  • Procurement
  • Cash Management and Treasury
  • Audit, Control and Limits

The Result

Irrespective of the technological limitations in South America and Africa, the entire Enterprise has integrated into one system. With the integrating purchasing, sales, finance, inventory and treasury information, the client has completely eliminated the duplicate entry of data. The client now has the ability to get to any information needed from one source.

The integration of information has also resulted in operational benefits across the organization. The visibility of information gives the client the ability to streamline their business processes. For example, using the sales targets and trending, the client can now anticipate shortages and proactively manage market demand and supply factors.

Unnecessary leakages and expenses have been minimized through better controls and transparency. Business processes have been automated eliminating redundant human resources and overheads. The client has increased financial performance with Datasoft ERP




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